Technical Support: See what's included
With your monthly or annual paid subscriptions, users who are having technical issues with any of the Arborgold cloud or mobile products have access to assistance via phone and immediately online. The technical support team is comprised of individuals that are familiar with the ins and outs of Arborgold.
In the majority of cases, our team will be able to troubleshoot and/or resolve technical issues related to your user experience in one session. In addition, our team is well-versed in the company’s comprehensive knowledge base and will provide users with direction and information on how they can self-help for additional online instruction and training.
Training & Implementation
For businesses looking for one-on-one guidance from a technical expert as their relationships grows with Arborgold. From user setup to data imports and integrations, our trainers will work hourly with you and your team as a done-for-you OR done-with-you solution.
- Take advantage of our structured curriculum for successful on-boarding.
- Customize your sessions based on your unique goals
Form-fit your current business operations within Arborgold. Access the experience and technical expertise as we map your current business logic and business models, and integrate it into the software.
- Every virtual consulting engagement is uniquely personalized to the wants, needs, and goals of your business.
- Jumpstart at lightning speed with customized training and done-with-you on-boarding for each of your users.
Companies with larger office teams who need one-on-one “hands-on” in-person training or consulting can learn in their own seats, in front of their own workstations.
- Prior to any on-site, we’re working with you to clearly defining goals and timelines to ensure we meet or exceed your expectations.
- From technical help to marketing, production operations, and finance, with on-site, we’re at your disposal for all of your business needs.