Careers

Are you ready to join one of the most dynamic growing companies in the Lawn, Landscape, and Tree Care software industry?

About us

Your prospective employer

For over 25 years, Arborgold has been leading the pack in business management software for tree, lawn, and landscape companies. We are a small team of dedicated innovators and do’ers who want to serve our customers well with top-tier client success support and training, feature-rich cloud-based software that helps business grow, and events that bring industry leaders together to network, share, and learn.

At Arborgold, we’re committed to dominating the industry market. This means you have the ability to grow with the organization professionally, without limits.

Our Company Culture

At the core of our values, is our individuality, collaborating as a team. Each member brings something special to the organization. Whether you’re an excellent communicator, a problem solver, a designer, a trainer, or a leader, our company allows its employees to express their strengths through their contributions.

We’re agile. We design, develop, and deploy features and
enhancements at record pace. Although our responsibilities are independent, we depend on, and collaborate with each other to succeed.

We have big goals for our products, services, and our clients. Our mission is to make our clients’ businesses run better, and more profitability.

And to boot… our workplace includes modern-day comforts such as stand-up desks, snacks, flexible schedules*, and more.

What Candidate is our “Right Fit”?

Confidence:

Successful candidates will have excellent communication skills, respect for themselves and others, and modesty.

Initiative and Drive:

We expect our employees to come to work each day ready to tackle challenges, celebrate victories, and the want and will to better our processes and deliveries.

Dedication of Service:

We’re proud to report that the majority of our employees stick around for the long-haul. Just as we are investing in you as a professional, we hope you would feel the same about us.

Out-of-the-Box Thinker:

What our clients and executive team needs from Arborgold team members is ingenuity and creative ideas to help our
clients. Team members have a voice that will be heard.

Open Positions

Client Success Specialist

As a Client Success Specialist, your primary objective is to create and maintain an experience that makes our Arborgold clients happy, builds trust in our brand and product, and retains clients. As a self-starter who can take ownership of the client relationship, your role and responsibilities are as follows:

Technical Skills:
Familiar if not proficient in Windows and MAC Operating Systems; Microsoft Office programs including Excel, Word, Powerpoint, Outlook, and One Note; Internet Browsers including Safari, Internet Explorer, Chrome, Firefox; Zendesk or Helpscout; Intercom IO; Camtasia Screen and Video Capture; QuickBooks; Google Calendar; Gmail; CRM systems such as Salesforce, Hubspot, or Infusionsoft;

Functional Skills:
Basic accounting and mathematical skills; accurate typing over 40 wpm; excellent written, verbal, and presentation communication skills; organizational skills; customer service demeanor; and outbound phone skills.

Education Requirements:
Bachelors’ Degree in Business, Computers or related field.

Compensation Overview and Opportunity:
Client Success Specialist will have an opportunity to earn additional bonus compensation based on client retention percentages in addition to an hourly wage.

Status:
Full-Time, Non-Exempt

Reports to:
Client Success Manager and Senior Executives as Directed.

Location:
Position located at Arborgold US Headquarters. Not available for remote. US Citizen only. No H1B Visa.

How to Apply:
Please send your resume and cover letter to [email protected]

Sales Account Manager

Available Remote Position For Candidates Located In Michigan, Florida, or Indiana USA

Summary

Arborgold Software, a leading green industry field service technology company based out of Bloomington, Indiana, is seeking a Sales Account Manager to add to its valuable Client Sales and Services division.

About this role

At Arborgold, our clients come first. As a Sales Account Manager and self-starter, your primary objective is to create and maintain an experience that makes our Arborgold clients happy, builds trust in our brand and product, and retains clients.

The Sales Account Manager will be responsible for introducing Arborgold Software to prospective clients via virtual and in person demonstrations as well as following through on opportunities through negotiation, purchase, and their entire subscription lifecycle.

In addition, the Sales Account manager will be responsible for working with management, training, and support teams to plan onboarding experiences, for each customer, that result in client retention.

The Sales Account Manager must be able to:

Reach out by phone and email to schedule appointments with clients and prospective clients on a variety of discussion topics.
Take ownership to follow-up with technical support or development on outstanding onboarding line items.
Assess a client's business operations and map Arborgold's standard training program to meet their current business model.
Introduce and express their opinions and new ideas for making processes more seamless and our product even better.
Upsell additional services and secure new client case studies based on opportunities identified during each client check-in.
Comfortably use virtual meeting technology to connect with clients, vendors, and internal staff.
Contribute to Arborgold's overall product digital knowledge base and help center.
Participate in Arborgold’s Annual Users Conference or Regional Training Events that require travel and off-site training.
Work successfully in a technical environment for a technology company that may include discussions of a technical nature, both from our customers and internally.
Special projects as assigned.

Technical Skills:

Familiar if not proficient in Windows and MAC Operating Systems; Microsoft Office programs including Excel, Word, Powerpoint, Outlook, and One Note; Internet Browsers including Safari, Internet Explorer, Chrome, Firefox; Zendesk or HelpScout; Intercom IO; Video Screen Capture; QuickBooks; Google Calendar; Gmail; LinkedIn, FaceBook, CRM systems such as Salesforce, Hubspot, or Infusionsoft;

Functional Skills:

Basic accounting and mathematical skills; accurate typing over 40 wpm; excellent written, verbal, and presentation communication skills; organizational skills; customer service demeanor; and outbound phone skills.

Education Requirements:

Bachelors’ Degree in Business, Computers or related field preferred. Industry experience a HUGE plus.

Benefits to working for Arborgold

Paid time off and paid holidays
Opportunities for advancement
401(k) retirement savings plan with a company match
Group health plan
Apply to learn more.

Application Instructions

Looking forward to reviewing your resume. Please send a short introduction about yourself along with your contact information and a copy of your resume either via Google Doc, Adobe PDF, or Microsoft Word to [email protected].

How To Apply

Please send your resume and cover letter to [email protected]