Reviews From Our Satisfied Customers

Everything connects to our iPads, it makes things a lot easier. The system works and it’s designed for exactly what we do. You can’t get much easier than what they offer.

It has a lot of nice features that you don’t find in other systems. The cad tool where they can do the design of the layout and have everything detailed for people who may need to view things or the customer.

Everything is connected with QuickBooks and you can process everything under one account. It all just seems to flow very well.

Everything is pretty well self-explanatory. Any time I’ve had any issues I’ve never had it last longer than 24 hours before it was fixed.

-At the click of a button we can retrieve all customer data and know where they are in their sales and service cycle. No more redundant typing, saving and attaching of proposals and invoices because we click a button and they are sent directly to the customer.
-Arborgold’s system analytics have helped us make solid business decisions based on any number of variables we can now track. For example, we now know our sales closing ratios, business peaks and valleys, we know to-the-penny what each form of advertising netted us, our salesmen access and create bids mobility and we can utilize AG for our marketing efforts as well. That’s just scratching the surface.
-Arborgold’s customer service is exemplary. Their team members are quite knowledgeable and are very responsive. At any given time I may have ongoing email conversations with various team specialists regarding a question I have, a decision I’m trying to make, an analytic I need, a request for software development, design help, etc. In addition to being able to call if I need something immediate, my favorite form of support in being able to submit a tech-ticket that allows my concern to be addressed by the expert on that subject. That is a tremendous strength.
-We are most pleased with Arborgold, the software, and most especially, Arborgold the company. As we evolve, they evolve with us. That is very powerful in today’s competitive business environment. I would like to publicly thank their team for serving us and making us look better than an office that’s run by “Two Grandma’s and a Computer!”

We have made the switch from the PC based Arborgold to the Cloud based Arborgold. Any time you are forced out of your comfort zone into the unknown involves a learning curve and pain. However, after talking with the Arborgold creator I realize now that this change was inevitable based on where technology is today. Let me say with all honesty that the staff of Arborgold has been working tirelessly with us every step of the way in the training process and retrofitting the program to do all of the tasks we used it for in the past. Hopefully, the more familiar we become working within the program the “ease of use” rating will go up. I commend the Arborgold staff for their timely response and professionalism.

If you’re looking for a full CRM software, that’s specific to the Green Industry, Arborgold is the answer.
There are several software providers out there, that perhaps know how to write software, but none of them actually know anything about the Green Industry. Most of what we found was a generic “any kind of service company” software, but all service industries and their corresponding challenges are a little different. Arborgold knows our industry from years of practical hands on experience in the Green Industry, and it really does show in how it functions.

If you want to take your business to the next level, and can’t seem to do it on your own, you NEED Arborgold.

– Are you tired of spending money to generate leads to get the phone to ring, to only lose the message and forget to call them back?
– Do you need help following up on bids you gave to a customer? How about automatically following up with them, without you having to remember to do it?
– Do you want to give your customers the ability to pay you instantly without having to call your office to make a payment?
– Do you struggle with trying to schedule your production and work orders? t find anywhere else that writes and supports software.

The software has tons of potential. I feel like I don’t use it to its fullest but the parts I use, the accounting, proposal writing and tracking features are wonderful.

The best part is the customer service. They are right there to help when you have an issue or just need to fix a small problem. They are knowledgeable, pleasant and willing to help in a timely fashion!

This is my third year using Arborgold Cloud version. Everything from managing the customer phone call, bidding, scheduling, management, and marketing is included. The bidding and scheduling features help me manage the wide range of services our company offers – lawn care, landscaping and tree services. I use both the mobile estimator and the mobile crew apps too. They are always improving the product and the customer support is excellent.

My business and entire staff work exclusively on ArborGold every day managing over 15 tree care and landscape businesses. ArborGold provides a seamless and intuitive tool for both my employees and the businesses which we serve. I have personally on-boarded dozens of owners, estimators and support staff, making ArborGold the foundation upon which their businesses continue to grow!
Contact me if you need admin support or answering services as you move your business to this great software solution!

Arborgold cloud version software

In the electronic age we are in this software is the ticket. Visiting potential clients and providing them instant proposals is key to closing sales from our viewpoint. I feel we close a higher percentage than our previous software company. I use mobile estimator and crew. Both work very well. There have been some glitches that we have worked through and will continue to work through. This is a highly developed program working with computers. We are satisfied with the system and would advise other companies to give these developers a shot at your business.